ensuring they are equipped to tow safely and securely.educating our customers about travelling and living in an RV.We believe that selling an RV is just one step in our relationship with our customers. We find it interesting to note that there are many RV dealers that sell two or three times as many RVs as Can-Am, but have far fewer service bays and technicians than we do.Īt Can-Am, we remember that service and technical expertise built our company and it is always our top priority. Today, Can-Am has 14 service bays, and our Parts & Accessories department, branded as RV Outfitters, is 10 times the size of the original, making it one of the largest in Canada. In 1992, NuWa convinced us that high-quality fifth wheels would complement our trailer inventory and over the years, our fifth wheel offering has grown to include DRV, Cougar and Prime Time. These were a natural fit for Can-Am so we added premium product lines of this nature. In 1996 we were excited to see some lower-profile trailers with torsion axles and more aerodynamic profiles coming onto the market. At the time Airstream was about the only aerodynamic travel trailer available and so Airstream was the only trailer we carried. In the 80s and early 90s, most tow vehicles had 150-170 horsepower so low aerodynamic drag was crucial for towing performance. Together, we developed a body of knowledge that forms the foundation of Can-Am’s towing expertise today. And eventually my younger brother Kirk got pulled into the process too. We’d spend hours reasoning out towing challenges and experimenting with vehicles, trailers and hitch combinations. I spent many of my teenage years working alongside my Dad at the shop. Our continuing journey of learning more about hitches, tow vehicle properties and towing in general began. This brought a whole new group of clients to Can-Am and for several years we sold more properly outfitted tow vehicles than we did trailers. He applied his considerable technical skill to the problem and soon proved that the smaller cars, with smaller engines, were actually superior tow vehicles. In 1977 when car manufacturers began to produce smaller vehicles, everyone felt it was the end of the RV industry. was always very fussy about properly setting up hitches and matching the right tow vehicle with a trailer. In 1972, Can-Am was recognized as Canada’s largest Airstream dealership.įrom the beginning, Andy Sr. Shored by the steady demand for its service offerings, Can-Am survived those formative years easily. Andy knew little about selling RVs but he believed Airstream was the best trailer available. News of Can-Am’s unique and high-quality service spread through the RV network. They built a facility that housed four large indoor service bays-something that was unknown in the RV industry at that time-and a small office and reception area. The partnership purchased 17 acres on Highway 4 between the 401 and the then to-be-built 402, in the southwest corner of London, known then as Lambeth. So in February 1970, Andy left Otis Elevator, sold his home in Toronto and moved the family to London, Ontario.Ĭan-Am Trailers was born. The cost of land in the Toronto area made a large service department unaffordable there. Lew Hersey decided to go into partnership. In 1969, Andy and two other Airstream owners, Al Hamill and Dr. In the 1960s, Airstreams were dramatically more complex and advanced than any other RV on the market, but compared to the elevators in a 50-storey building, they were still pretty simple.Īt the Rallies, Andy was constantly in demand to “just take a look at this.” It rapidly became apparent that an Airstream store with a technically advanced service department would be a solid business venture and a great way to use his mechanical prowess and creativity to help out the many people who enjoyed RVing as he did. Andy was employed by Otis Elevator Company in Toronto and was known as a mechanical trouble-shooter and talented with anything technical.
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